Presentation "Accessibility and inclusion in tourism"

 

What needs to be considered, which market opportunities will open up for your company?

 

In the meantime accessibility and demographic change are also discussed in the travel industry. But hardly any established company uses this economic potential efficiently. Because of nescience? Still only a few tourism professionals have specific ideas about the needs and wishes of travellers with mobility impairment and from the diverse obstacles showing up during travel planning. Once it goes into detail, the knowledge is diffuse. Often the responsible persons are predominated by uncertainty and a feeling of mental overload, even though they like to establish suitable services.

 

act explains the basics, target groups, the market potential and specifics of accessible/barrier-free, inclusive tourism.
As wheelchair user the referent exactly represents the target group and provides an insight of their expectations. Descriptive he refers about personal experiences with service providers and accommodations as well as from the laborious selection and booking procedure of accessible trips.

 

We provide the presentation also tailor made for your company, i.e. for raising awareness among employees out of customer service, content management et al.